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Jim Connolly

Be Irresistible To Prospective Clients In Just 3 Steps

Tuesday, May 21, 2013

If you want clients and prospective clients to think of you as the go-to person, for whatever service you provide, I believe you’ll find this post really useful. It’s based around 3 steps you can take, which will change the way people think and feel about you, so you become their irresistible choice.

What is a go-to person?

Firstly, I’d like to confirm what I am referring to when I use the term, go-to person. I’m talking specifically about those valued people in business, who we immediately think of when we have a need, related to their area of expertise.

When someone thinks of you as their go-to person for a particular need, they go direct to you.
  • They don’t ask a friend for a recommendation.
  • They don’t poll their friends on Facebook.
  • They don’t take their need to a search engine.
  • YOU get the call!
Clearly, the commercial value of being the go-to person for your marketplace is huge. Not only will you retain your existing clients for longer, you will also attract more inquiries from prospective clients.

To earn this valuable position, we need to focus on 3 core areas.

1. Demonstrate that you know your subject

A newsletter or blog is a great way to achieve this. By sharing useful ideas and information, people come to think of you as a valuable resource.

This is why it’s so important to avoid the common mistake, of only offering diluted information to your readers. If you hold back the good stuff, the really useful ideas, you will cause your readers to assume that shallow information is all you know!

Give away as much value, freely, as possible. Now, at this point some of you will be concerned, that if you give lots of valuable information away for free, people won’t bother hiring you. That is actually the exact opposite of how it works.

Here’s what really happens, when you offer extremely useful information for free in your newsletter or blog posts:
  • Some people will use your free ideas, with no intention of hiring you. As they were never going to hire you anyway, you lose nothing.
  • Some people will use your free ideas and get part of the way, then realise they need your expert help. These people will call you. Had you not given so much free information away, you’d never have positioned yourself as their go-to person.
  • Some people will see the value of what you do, then figure out very fast that it’s far better to hire you to do it for them.
It works. People in that 2nd and 3rd group make up almost all of my non-referred clients!

2. Demonstrate that you are approachable

If we want people to get in touch with us, we need to be as approachable as possible to them. This means taking every opportunity to demonstrate that we are friendly and professional.

Unbelievably, many business owners are cranky or confrontational, even when they are sharing their thoughts online, for the world to see. This is, of course, their prerogative. However, there is a price to pay for being cranky or confrontational. It makes us far less approachable. If we want people to feel comfortable approaching us, we need to be approachable. We need to show humility. We need to remove any barriers.

3. Demonstrate your reliability

Again, publishing a newsletter or blog posts is a great way to demonstrate your reliability. Of course, this is only the case if you have reliably published content over a reasonable period of time. If you write a newsletter or blog and the last thing you published was several months ago, it works directly against you. Instead of demonstrating your reliability and stick-ability, you do the opposite.

If you have been in business for a long time, let people know. When a prospective client reads my about page, they can see that I set this marketing business up in 1995 and that I have worked in marketing all my adult life. That, along with almost 6 years worth of publishing ideas via Jim’s Marketing Blog, offers those thinking of hiring me a huge confidence boost. You should do the same for your prospective clients and customers too.

IMPORTANT: Drawing a line

It’s important at this point, to make a very clear distinction between positioning yourself as the go-to person and positioning yourself as the freebie person.

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About the Author:
Jim Connolly has worked in marketing for 24 years and had his own successful marketing business since the mid 1990's. Jim is known worldwide for his ability to help small businesses make massively more sales and boost their profits. Although Jim now works exclusively with small businesses, he has worked with people from some of the best known companies in the world. These include; The BBC, Disney, Rothschilds, Mitsibishi, Hewlett Packard, Edelman and AWD PLC plus many more. To see how he can help your small business, visit his blog at Jim's Marketing Blog.
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